Return & Exchange Policy
At Steez Department, we do our best to make sure every order is handled with care. Because of the nature of our products, all sales are final. We’re not able to accept returns or offer size changes once your order has been shipped.
Wrong Item or Size
If we made a mistake and you received the wrong product or the wrong size, we’ll take care of it. Just reach out to us through the Contact page on our website or email us at steezdept@gmail.com. Please include your order number, name on the order, and a quick photo so we can sort things out faster.
Shipping Problems
Once your package has been dropped off with the shipping carrier, it’s out of our hands. Steez Department isn’t responsible for packages that are lost, unclaimed, delayed, or damaged in transit. If something happens during shipping, we recommend contacting the carrier directly with your tracking number.
Need Help?
If you have any questions about your order or our policies, feel free to get in touch. You can reach us anytime through the Contact menu on our site or email steezdept@gmail.com.